Our Services

Services Provided

As a bulk billing practice, we offer bulk billing to all patients with a

valid Medicare card for all Medicare eligible procedures.

This means no out of pocket costs for most general consultations.

 

* These services may incur an out of pocket fee.

• General Practice Services
• Allergies
• Antenatal
• Asthma Management
• Children's Health
• Childhood/Adult Immunisations
• Chronic disease management
• Contraception
• Driving Assessments*
• ECG and Spirometry
• Family Planning
• Health Plans
• Health Checks
• Injury Management
• Medical Assessments*
• Medico Legal Reports*
• Men's Health
• Mental Health
• Minor Surgical Procedures*
• Onsite Pathology
• Pap Smear
• Travel Advice & Travel Vaccinations*
• Weight Loss
• Women's Health
• WorkCover*
• Wound Care*
• Uber Medicals*

 

 

 

 

Patient Privacy

 

 

This practice protects your personal health information to ensure

it is only available to authorised staff members for the

intended purposes and to comply with the Privacy Act.

 

To obtain a copy of our

Privacy Policy please click on the box below.

 

 

​Please click here for acopy of ourPatient Privacy Policy

 

 

 

Your medical records are private and confidential, and only available

to authorized members of staff.  If you wish to obtain a copy please ask.

 

All information at Lakeside Family Medical Centre is managed in accordance

 with the National Privacy Principles of the Privacy Act .

 

 

Appointments and Waiting Times

Help us Help You

 

• You are required to present your Medicare card to receive Medicare       benefits at each appointment
• We sometimes run a little late and understand this can be frustrating for you, but it is also stressful for our staff and Doctors.  Please be aware that appointments are scheduled 10-15 minutes apart and emergencies are given priority.  Check with reception if we appear to be running late
• Interpreters are available if required
• Extended appointment times are available upon request
• Please inform reception if your appointment pertains to minor surgery, medicals, Workcover, pap screening or test results
• Walk ins most welcome

 

Home Visits

 

Home Visits are available for regular patients of this practice

(at the discretion of their doctor) whose condition prevents

them from attending the practice -

patients will be privately billed.

 

 

 

Feedback and Complaints

 

If you have any concerns, complaints or  suggestions about

any aspect of our service we would appreciate hearing

about them and will take them seriously.

 

         Please:

                    Phone:  07 5598 1727

                    Email:  reception@LakesideFamilyMedicalCentre.com.au

                    Use the suggestion box at our Practice

 

Matters which are unable to be resolved within the practice may be referred to:

 

                                                           Office of the Health Ombudsman

                                              133646 (133OHO)

                                              complaints@oho.qld.gov.au

                                              PO BOX 13281

                                              Brisbane    4003

 

 

Recall and Reminder System

 

Committed to preventative care, your doctor will seek your permission

to be included on our reminder system.

 

Routinely, we may issue you with a reminder notice

offering you preventative health care services appropriate

to your condition e.g. diabetic register, pap screening, asthma register,

and aged care assessment programmes.

 

If you do not want to be part of this scheme,

please let your doctor or reception know.

 

 

Cnr Philippine Parade and Second Ave

Palm Beach, QLD 4221

(located next door to Blooms Chemist)